Job Description

Job Description

Job Description

Salary: $21.50-$23.50/hr

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.

At AHCH, we are dedicated to providing a collaborative and empowering environment, where Community Support Workers receive continuous support from colleagues and supervisors. We prioritize open communication, shared resources, and mutual respect to ensure the ultimate success and well-being of both our clients and our team members. We also have in-depth trainings, alongside a robust onboarding plan.

Do you have a passion for connecting others with resources and providing support? This position may be right for you! Our ideal candidate is an independent thinker who has the ability to make sound decisions in the moment. We are looking for someone with strong critical thinking skills, a client-centered mindset, and the ability to work well with diverse populations. The candidate must be comfortable with traveling to clients in various parts of the city and transporting clients in our company vehicles.

Our organization practices the harm reduction approach and we need a candidate that understands and buys into this philosophy. Trauma informed care is another important philosophy of ours and we work with clients in this framework. We also believe in housing first and treating first, trying to have as many barriers to health care and housing removed as possible. 

CSW caseloads can vary from 20-30 depending on client acuity and it is expected that the CSW will have a minimum of 60 encounters per month. Additionally, documentation of encounters must be completed within 72 hours of the visit date.

Duties and Responsibilities:

• Assess individual needs of clients
• Create individualized service plans with direct input from client in accordance with CCSS
  requirements
• Work in an integrated manner with other AHCH programs to optimize client care
• Refer client to appropriate programs and agencies for coordination of wrap-around
  services in the community
• Participate in client chart audits for peer review
• Provide direct service to clients with 60% of contacts conducted in home
  visits/community visits
• Perform duties in a trauma informed and client centered manner
• Ensure accurate and appropriate documentation of all client contacts in Electronic Health
  Record (EHR) within timeframe required by AHCH procedure and billing standards
• Attend program-specific meetings and trainings including clinical supervision with
  Behavioral Health Clinical Director
• Attend organizational meetings and trainings
• Must comply with all AHCH policies and procedures

Minimum Qualifications:

• Ability to work in a client centered, trauma informed, and harm reduction manner to assist clients in meeting the goals that they develop
• Strong understanding of HIPAA and how that plays into case work
• BA in human services field or equivalent experience
• Two years working with those with significant or chronic behavioral/mental health issues, those experiencing homelessness, and/or those with substance use disorder.
  
• Valid NM Driver's license and clean driving record

Preferred Qualifications:

• CCSS certification
• Experience in trauma-informed care and harm reduction models
• Bilingual or Spanish speaking
• Past experience working with people with SMI/CMI

Bilingual speakers, Spanish speakers, People of Color, LGBTQIA+, veterans, persons with disabilities, and women encouraged to apply. 

Albuquerque Health Care for the Homeless is an equal opportunity / affirmative action employer. We comply with State and Federal employment practice laws prohibiting discrimination on the basis of an applicant’s age, race, ethnicity, creed, national origin, religion, veteran status, gender identity, disability, or sexual orientation.

All benefits start the month after you begin work:

• Low cost medical, vision, and dental insurance with health club membership
• Life insurance and Accidental Death and Dismemberment fully paid for by organization
• Long Term Disability fully paid for by organization
• Paid Time Off - 24 days in first year of employment
• Catastrophic Sick Time accrual
• 7 Paid holidays
• Health Care and Dependent Care Flexible Spending Accounts
• 401k with employer match
• Student loan forgiveness eligible 

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