EPIC PATIENT ENGAGEMENT-SENIOR APPLICATION ANALYST - 8670 Job at Montefiore Medical Center, Yonkers, NY

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  • Montefiore Medical Center
  • Yonkers, NY

Job Description

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than one hundred years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.

We seek a Senior Application Analyst to work on digital initiatives as part of our Epic Patient Engagement team.

The work includes new set of configurations and support models for connecting Epic with Microsoft Teams into clinician workflows using Epic Hyperspace, MyChart, Haiku, Canto, and EpicCare Link. The Epic product-specific build includes scheduling and workflows of providers and patients, plus support models to achieve a successful implementation and ongoing support. The architecture will be EPIC based.

Responsibilities include:

  • Analyze complex business problems and specify the functionality of solutions with minimal oversight. Work independently to provide technical expertise in identifying, evaluating, and developing systems and procedures that meet user requirements.
  • Determine and communicate issues/risks.
  • Provide Project Management support .
  • Collaborate with stakeholders and users to assess business needs, provide relevant solutions, and properly manage expectations.
  • Conduct data analysis and troubleshooting.
  • Prepare detailed requirements specifications, process flow and other required documents.
  • Create training materials and/or participate in training.
  • Provide leadership to team members.
  • Participate in off-hours on-call rotation.

Requirements include:
  • Epic certification in MyChart with Ambulatory or Healthy Planet.
  • 4+ years in a similar role in healthcare IT.
  • Excellent data analysis skills.
  • Experience working with operations leaders and IT executives.
  • Knowledge of inpatient and outpatient workflows.
  • Proficiency in documentation, particularly test plans and use cases.
  • Proficiency in communicating with business users, vendors, and technical staff.
  • Strong technology skills and understanding, with the ability to work effectively with managers, users, and technical staff, and be pro-active in problem resolution.

Epic certification is a condition of employment.

Montefiore requires employees to be vaccinated, including for COVID-19 and flu.

Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 220677 Salary Range/Pay Rate: $92,235.00 - $122,980.00

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates, please click here.

Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

SF-DICE-MIT; LI-SC1-REDIRECT

Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:
  • Humanity
  • Innovation
  • Teamwork
  • Diversity
  • Equity

Job Tags

Full time, Shift work,

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