Guest Services Representative - Wesley Chapel Job at Nothing Bundt Cakes, Wesley Chapel, FL

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  • Nothing Bundt Cakes
  • Wesley Chapel, FL

Job Description

**Position Summary:**

To serve Nothing Bundt Cakes guests both in person and over the phone with creative

solutions in a warm and welcoming environment. Guest Service Representatives will also

perform side work duties for the crafting department, some light cleaning, and some clerical

duties.

**Requirements:**

* Possess a strong sense of teamwork

* Ability to follow instructions

* Has integrity

* Takes initiative

* Fits the Nothing Bundt Cakes Culture

* Has the ability to work well under pressure

* Outgoing and friendly personality

* Ability to multitask while paying special attention to detail

* Strong sales ability

* Genuine care of others needs

* Ability to work with a sense of urgency

**Responsibilities may include but are not limited to:**

* Abide by all NBC policies and procedures

* Uphold NBC's image and brand

* Assist other departments when necessary

* Introduce walk-in guests to our bakery and our products with a guest tour

* Assist guests with walk-in orders while using creative solutions

* Suggest balloon sales, show porcelain items, and up-sell with candles and cards

* Assist phone guests by placing incoming orders

* Give cake presentations while performing quality control tests

* Operate & balance (POS) point of sale with accuracy and efficiency

* Gather guests email addresses

* Keep samples available during all hours of operation

* Maintaining a strong knowledge of NBC's products, prices, and promotions

* Keep retail area clean, swept, neatly merchandised,

* Dust all retail surfaces twice per week, including all counter tops, and POS stations

* Duties assigned by crafting department such as fluffing bows and making design pieces.

* Track inventory and commission sales

**Apply for Guest Services Representative - Wesley Chapel**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted.

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