JOB SUMMARY: The Endoscopy Scheduling Specialist frequently provides the first impression of the organization and must ensure optimum internal and external customer satisfaction while obtaining patient demographic, and third-party information with a high degree of accuracy for accurate reimbursement. The Endoscopy Scheduling Specialist is primarily responsible for all activities relating to the successful, seamless, patient-oriented, and timely scheduling of procedures performed in the Endoscopy Suite, according to established criteria and protocols. Must be conscientious about endoscopy processes, following directions, and patient safety.
Skills:
KNOWLEDGE/EXPERIENCE : 1-2 years of Hospital admissions or physician’s office experience preferred. Knowledge of health care insurance and managed care preferred. Medical terminology preferred.
EDUCATION : High school diploma or GED. Successful completion of a CMA program. This position description may qualify for a training assignment. The conditions of the training assignment will be stated in writing at the time of hire.
LICENSE/CERTIFICATION/REGISTRY : Current certification as certified medical assistant or enrolled in the SPH CMA training program and must obtain certification at the end of the training period. Basic Life Support certification and re-certification every two years.
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