Store Associate Job at UPS Store 3382, Canton, MI

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  • UPS Store 3382
  • Canton, MI

Job Description

Job Description

Job Description

Full Job Description
UPS STORE Canton (joy Rd/Morton Taylor) MI IS HIRING STORE ASSISTANT FULL TIME/PART -TIME

You will be responsible for the daily tasks of the store. The ideal candidate will have meticulous attention to detail and prior retail/UPS Store experience.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices
  • Maintains a clean, organized, and safe working environment
  • Stays current with web-based training and best practices
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Empathizes and manages to demand, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
  • Takes ownership of the customer's shipping needs and offers viable solutions

QUALIFICATIONS

  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to work collaboratively
  • Able to lift 40+ pounds
  • Valid driver's license and reliable transportation

DESIRED QUALIFICATIONS

  • Strong digital print background is recommended. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

BENEFITS

  • Competitive wages and positive work atmosphere
  • Performance based Profit Sharing
  • Discounts on shipping
  • Flexible scheduling
  • Excellent Advancement Opportunities
  • Flexible Work Hours
  • Formal Ongoing Training Program
  • Formal On-the-Job Training Program

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Benefits:

 

  • 401(k)
  • Employee discount
  • Paid time off

 

Shift:

 

  • Day shift
  • Morning shift

 

Weekly day range:

 

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

 

Experience:

 

  • Customer service: 1 year (Preferred)

 

Work Location: In person

Job Tags

Hourly pay, Full time, Flexible hours, Shift work, Day shift, Monday to Friday,

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